BLOCK PASS TERMS & CONDITIONS
All Block Passes are non-transferable and may only be used by the named Member.
The Studio reserves the right to suspend or terminate a Block Pass due to inappropriate behaviour, breach of terms or misuse of Block Pass.
HOW IT WORKS
WhatsApp Studio on 085/117 4962 to confirm availability of your preferred class/ classes as shown on our Schedule through our Social Media Pages and Website (launching week ending, August 23rd) .
Once Studio confirms availability and we receive payment for the appropriate Block Pass, the Studio will book you in for your favourite class/ classes over the 4 week block.
The Studio will offer to add you to a WhatsApp group for your chosen class/ classes. WhatsApp groups are a great way for the instructor to communicate with their group and will entitle you to advance class bookings prior to a new block being advertised, helping you secure your place in your favourite class/classes for the next block.
If you do not want to be added to the WhatsApp, you do not have to agree. This is entirely up to each Member.
BLOCK PASS PAYMENTS
Payment is required in full at time of purchase, unless otherwise stated.
Payment is taken from the card the Member has linked to their account with us.
With pre-authorisation from the Studio, cash payments are also possible if this is your preferred method of payment.
Cash payments must be made in full on the first class of a new block.
BLOCK PASS ACTIVATION AND VALIDITY
Block Passes activate on Date of Purchase and are valid from the start of the block specified on the Block Pass until the end of that 4 week block ONLY (additional validity displayed is solely to facilitate advance sales and does not extend the period in which classes may be used).
ATTENDANCE
Please arrive on time. Late entry may not be permitted once a class has started.
If you cannot make a pre-booked class, please inform the instructor on your class WhatsApp group - or inform the Studio directly if you are not part of the WhatsApp group.
This is to allow the instructor to set up appropriately.
FLEXIBILTY AROUND SWAPS AND NO SHOWS
We are aware that life can sometimes get in the way and there may be days where you cannot make a pre-booked class, so please WhatsApp Studio and we will try our best to swap you into another class to make up for it - Swaps are subject to availability.
Classes cannot be carried over to a new block.
No shows will not be offered a swap.
OPTIONAL REDUCED RATE DROP-IN CLASSES FOR BLOCK PASSES
If you would like to book in for additional drop-in classes, you will pay a reduced Drop-In rate of 15.00 - Drop-In is dependent on availability.
Please WhatsApp Studio on 085/1174962 to query availability and organise any additional bookings.
CHANGES TO SCHEDULE OR SERVICES
The Studio reserves the right to change instructors, modify the class schedule, adjust class times or cancel class times as required.
In the event of a Studio-initiated cancellation, clients will be offered to swap into another class or a refund for that class will be made at the discretion of the Studio.
CANCELLATIONS AND REFUNDS
If a full/ unused Block Pass is cancelled within 24 hours prior to your first booked class, a full refund to the original payment method will be made.
Once Block Pass classes have been attended, or a Block Pass is cancelled outside of this 24 hour window, the Block Pass remains in place.
CLIENT CONFIDENTIALTY AND GDPR REGULATIONS
The Studio adheres to Client Confidentiality and GDPR Regulations.
If you have any concerns, please report immediately to the Studio on 085/1174962.
COMPLAINTS
If you would like to make a complaint, please contact the Studio on 085/1174962.
HEALTH & SAFETY AND PARTICIPATION
Members must sign a waiver prior to starting a class (usually at sign up).
Members confirm they participate in classes is at their own risk, and that they are medically fit to participate.
Any injuries, issues or conditions must be reported to the instructor prior to class starting so appropriate adjustments can be made to allow you to exercise safely.
Members who are pregnant or who have recently had a baby confirm they have received appropriate medical clearance to exercise.
Members must disclose to the instructor if they are pregnant and their stage of pregnancy, or their postnatal status, prior to class starting so appropriate adjustments can be made to allow you to exercise safely.
Members must disclose to the instructor immediately if they are feeling unwell. If it is deemed unsafe by the instructor for you to take part, you may be refused participation.
MUM AND BABY PARTICIPATION
Babies attend classes under the full responsibility, care and supervision of the parent/guardian.
Classes may pause as needed to accommodate babies.
STUDIO GUIDELINES
Members must participate under the guidance of instructors around class exercises, the safe use of equipment and all matters concerning Health and Safety within our Studio.
Members are ultimately responsible for choosing their own level of participation in exercises and should stop any movement that may cause pain, discomfort, dizziness or concern.
In the event of an emergency or fire, please follow the instructors directions.
Please report any hazards immediately to the instructor.
Follow Studio Hygiene Guidelines (do not attend if feeling unwell; hand sanitiser is available for use at the Reception Desk to help prevent the spread of germs; no shoes are permitted in the practice area; use bins provided for rubbish; clean mats and equipment after use with sanitiser spray and cleaning cloths provided).
Wear suitable clothing for exercise.
Please respect instructors and fellow members.
The Studio maintains a supportive and inclusive environment and reserves the right to remove anyone behaving inappropriately.
Mobile phones should be silenced during class.
PERSONAL PROPERTY
The Studio is not responsible for lost, stolen or damaged personal belongings.
PHOTOGRAPHY AND SOCIAL MEDIA OPT-IN
By purchasing a Block Pass, Members confirm they consent to Fitfun Pilates and Yoga Studio taking photos or videos during classes which they may feature in for marketing, social media and promotional purposes.
Members can withdraw consent at any time by contacting the Studio.
ACCEPTANCE
By purchasing a Block Pass, you confirm that you have read, understood and agreed to these Block Pass Terms & Conditions.
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